Operator	Endesoft Pvt Limited
CIN	U72300DL2015PTC275040
Registered Office	Society Built Flat No. 604, Ground Floor, Navsansad Vihar, CGHS Ltd., Plot No. 4, Sector-22, Dwarka, Delhi - 110077
Website	www.whitewizard.in
Last Updated	27 August 2026

WhiteWizard respects your privacy and is committed to protecting the personal information of students, parents, guardians, educators, counsellors, visitors and other users of our platform.

This Privacy Policy explains how WhiteWizard ("WhiteWizard", "we", "us" or "our"), operated by Endesoft Pvt Limited, collects, uses, stores, shares and protects personal information when you access or use our website www.whitewizard.in, our learning services, tests, question banks, Daily Practice Problems (DPPs), study material, webinars, counselling services and any other services offered through WhiteWizard.

By accessing or using WhiteWizard, creating an account, purchasing a product or service, registering for a webinar or counselling session, or otherwise providing information to us, you acknowledge the practices described in this Privacy Policy.

Where consent is required by applicable law, we will process personal data on the basis of valid consent or another lawful basis permitted under applicable law.

1. Information We May Collect

Depending upon how you interact with WhiteWizard, we may collect the following categories of information.

1.1 Account and Registration Information

When you create an account or register for a service, we may collect information such as:

• Name
• Email address
• Mobile number
• Password or other authentication information
• City and State
• Class or academic year
• School or educational institution
• Examination being prepared for, such as JEE Main, JEE Advanced or NEET
• Preferred subjects or courses
• Parent or guardian details, where applicable

We collect this information to create and maintain your account, provide appropriate educational services and communicate with you.

2. Student Academic and Performance Information

When students use WhiteWizard's academic services, we may collect information relating to their learning activity and performance, including:

• Tests attempted
• Questions attempted
• Correct and incorrect responses
• Marks and scores
• Accuracy
• Time taken to answer questions
• Test completion time
• Subject-wise and chapter-wise performance
• Rank or percentile, where applicable
• DPP and question-bank activity
• Progress through study material
• Strengths and areas requiring improvement
• Historical performance and improvement trends

This information may be used to provide students with performance reports, analytics, recommendations and other academic insights.

We may also use aggregated or anonymised academic data to improve our question banks, tests, educational content and platform functionality.

3. Purchases and Payment Information

When you purchase a WhiteWizard product or service, we may collect:

• Name
• Email address
• Mobile number
• Billing information
• Product or service purchased
• Transaction amount
• Transaction date
• Payment status
• Payment reference or transaction ID

Payments may be processed through third-party payment gateways or financial institutions.

WhiteWizard does not intend to store full credit-card, debit-card, UPI PIN, CVV or similar confidential payment credentials where such information is processed directly by the payment service provider.

Payment service providers process payment information in accordance with their respective privacy policies, security standards and legal obligations.

4. Webinar and Event Information

When you register for a webinar, seminar, counselling event, workshop or other WhiteWizard event, we may collect:

• Name
• Email address
• Mobile number
• Class or academic level
• Examination interest
• Questions submitted before or during the event
• Attendance information
• Feedback and ratings

Certain webinars or events may be recorded.

Where participants may appear or be identifiable in a recording, we will take reasonable steps to provide appropriate notice or obtain consent where required.

Recordings may be used for educational purposes, future viewing, promotional activities or improvement of WhiteWizard services, subject to applicable law and permissions.

5. Career and Psychometric Counselling

WhiteWizard may provide career guidance, psychometric assessments or counselling services directly or through qualified professionals.

Where you choose to use these services, we may collect information such as:

• Academic interests
• Career preferences
• Assessment responses
• Aptitude or interest-related results
• Educational background
• Counselling queries
• Career goals
• Feedback provided during counselling

Such information will be used for providing the requested assessment or counselling service and for related administrative purposes.

We endeavour to limit access to such information to persons who require it for providing the relevant service.

Psychometric assessments and career guidance are intended to assist decision-making and should not be regarded as a guarantee of academic or professional success.

6. Information About Children and Minors

WhiteWizard is primarily an educational platform and many of our users may be below the age of 18.

We recognise that children's personal information requires particular care.

Where required under applicable law, we may seek consent or verification from a parent or lawful guardian before processing the personal data of a child.

Parents or lawful guardians may contact us regarding personal information associated with their child's account and may request appropriate access, correction or deletion, subject to applicable law and reasonable identity verification.

WhiteWizard does not intend to engage in targeted advertising directed specifically at children or undertake tracking or behavioural monitoring of children in a manner prohibited by applicable law.

Students and parents are encouraged not to provide personal information that is unnecessary for using our educational services.

7. Automatically Collected Information

When you access WhiteWizard, certain technical information may be collected automatically, including:

• Internet Protocol (IP) address
• Browser type and version
• Device type
• Operating system
• Approximate geographic location
• Date and time of access
• Pages visited
• Referring website
• Session duration
• Clickstream and interaction information
• Device identifiers, where applicable

This information may be used for platform security, analytics, troubleshooting, understanding usage patterns and improving the user experience.

8. Cookies and Similar Technologies

WhiteWizard may use cookies and similar technologies to:

• Keep users logged in
• Remember user preferences
• Maintain sessions
• Understand how the website is used
• Measure website performance
• Improve content and functionality
• Prevent fraud and misuse
• Support analytics and marketing activities

Users may control cookies through their browser settings.

Disabling certain cookies may affect the functionality of some parts of WhiteWizard.

Where required by applicable law, appropriate consent mechanisms may be provided for non-essential cookies.

9. How We Use Personal Information

We may use personal information for purposes including:

1. Creating and managing user accounts.
2. Providing study material, DPPs, question banks and tests.
3. Recording and analysing student performance.
4. Providing academic reports and progress information.
5. Processing purchases and subscriptions.
6. Conducting webinars and educational events.
7. Providing career and psychometric counselling services.
8. Responding to queries and customer-support requests.
9. Sending important account, transaction and service communications.
10. Providing information regarding relevant WhiteWizard products, events or services where permitted.
11. Improving educational content and platform functionality.
12. Conducting analytics and research.
13. Detecting fraud, abuse or unauthorised use.
14. Maintaining the security of our systems.
15. Meeting legal, regulatory, accounting and compliance requirements.
16. Establishing, exercising or defending legal rights.

We will endeavour to use personal information only for purposes that are reasonably connected with the reason for which it was collected or as otherwise permitted by applicable law.

10. Communications and Marketing

WhiteWizard may communicate with registered users through email, SMS, telephone, WhatsApp, platform notifications or other communication channels regarding:

• Account activity
• Purchases
• Tests and learning resources
• Webinars and events
• New educational products
• Important service updates
• Offers and promotions
• Counselling opportunities

Where marketing communications are based on consent, users may withdraw such consent or opt out of promotional communications.

Service-related or transactional communications may continue where they are necessary for providing a requested service or fulfilling legal obligations.

You may request to stop receiving marketing communications by contacting teamwhitewizard@gmail.com.

11. Sharing of Personal Information

WhiteWizard does not sell or rent users' personal information to third parties for their independent commercial use.

We may share information where reasonably necessary with service providers performing functions on our behalf, including:

• Website hosting providers
• Cloud infrastructure providers
• Payment gateways
• Email or communication providers
• Analytics providers
• Customer-support systems
• Webinar and video-conferencing platforms
• Assessment or counselling professionals
• Technology and cybersecurity service providers

Such service providers may receive only the information reasonably required to perform the relevant service and are expected to handle such information appropriately.

We may also disclose information where required:

• By applicable law
• By a court or governmental authority
• In response to lawful legal process
• To investigate suspected fraud or unlawful activity
• To protect the safety, rights or property of WhiteWizard, its users or others
• In connection with a merger, acquisition, restructuring, financing or transfer of business or assets

Where practicable and legally permitted, appropriate safeguards will be applied to such disclosures.

12. Third-Party Websites and Services

WhiteWizard may contain links to websites, payment gateways, social-media platforms, video services or other services operated by third parties.

WhiteWizard does not control the privacy practices of such third parties.

When you leave WhiteWizard or use a third-party service, that third party's privacy policy and terms may apply.

Users are encouraged to review the privacy policies of third-party services before providing personal information to them.

13. Social Media

WhiteWizard may maintain pages, profiles or channels on social-media platforms.

If you interact with WhiteWizard through a social-media service, the relevant platform may process information about that interaction in accordance with its own privacy policy.

Information that you voluntarily publish through public comments, posts or other public areas may be visible to other users.

Users should therefore avoid posting confidential or sensitive information in publicly accessible areas.

14. Testimonials, Reviews and Student Success Stories

WhiteWizard may display testimonials, reviews, photographs, videos, academic achievements or success stories of students, parents, educators or counsellors.

Where such content contains identifiable personal information, WhiteWizard will seek appropriate permission or consent where required before publication.

A person who has provided a testimonial may contact us to request its removal. We will consider such requests in accordance with applicable law and contractual obligations.

15. Data Security

WhiteWizard takes reasonable technical and organisational measures intended to protect personal information against:

• Unauthorised access
• Unauthorised disclosure
• Loss
• Misuse
• Alteration
• Destruction
• Cybersecurity threats

Measures may include encryption in transit, access controls, secure hosting, authentication mechanisms, monitoring, backups and other security practices appropriate to the nature of the information processed.

However, no website, electronic communication system or data-storage method can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and should not share passwords or verification codes with others.

If you believe your WhiteWizard account or personal information has been compromised, please contact us promptly at teamwhitewizard@gmail.com.

16. Data Retention

WhiteWizard may retain personal information for as long as:

• Your account remains active;
• The information is necessary to provide requested services;
• It is needed to maintain academic or transaction records;
• It is required for legal, regulatory, tax or accounting purposes;
• It is needed for resolving disputes or enforcing agreements; or
• Another legitimate and lawful purpose requires retention.

When personal information is no longer required, WhiteWizard may delete, anonymise or securely archive it in accordance with applicable law and operational requirements.

Backup copies may remain for a limited period as part of normal system backup procedures.

17. Access, Correction and Updating of Information

Users are encouraged to maintain accurate and current information in their WhiteWizard accounts.

Where functionality is provided, users may update certain information through their account.

Users may also contact WhiteWizard to request correction or updating of personal information at teamwhitewizard@gmail.com.

We may ask for reasonable verification before processing a request in order to protect user information from unauthorised access.

18. Withdrawal of Consent and Account Deletion

Where personal information is processed on the basis of consent, users may withdraw consent in accordance with applicable law.

You may also request deletion or closure of your WhiteWizard account by contacting teamwhitewizard@gmail.com.

Withdrawal of consent or deletion of an account may affect our ability to provide certain services.

Certain information may continue to be retained where required by law or reasonably necessary for purposes such as transaction records, legal compliance, fraud prevention, dispute resolution or enforcement of contractual rights.

19. User Rights

Subject to applicable law and the circumstances of processing, users may have rights regarding their personal information, including rights relating to:

• Accessing information about their personal data;
• Correcting inaccurate or incomplete information;
• Updating personal information;
• Requesting erasure of personal information;
• Withdrawing consent where processing is based on consent;
• Raising grievances regarding processing of personal information; and
• Exercising other rights provided under applicable data-protection law.

Requests may be submitted to teamwhitewizard@gmail.com. We may require reasonable verification before acting on a request.

20. Cross-Border Processing

Some of WhiteWizard's technology, cloud, analytics, communications or other service providers may process or store information outside India.

Where personal information is transferred or processed outside India, WhiteWizard will endeavour to do so in accordance with applicable Indian law and any restrictions or safeguards that may apply.

21. Academic Information and Rankings

Performance reports, scores, rankings, percentile estimates, recommendations and analytics available through WhiteWizard are intended to support student preparation.

Such information should not be interpreted as a guarantee of:

• JEE or NEET rank;
• Admission to any institution;
• Examination performance;
• Scholarship;
• Career outcome; or
• Any other academic result.

Student performance can be affected by many factors beyond the information available to WhiteWizard.

22. Changes to This Privacy Policy

WhiteWizard may modify this Privacy Policy from time to time to reflect:

• Changes in our services;
• Changes in technology;
• New features;
• Changes in applicable law; or
• Changes in our data-processing practices.

The revised Privacy Policy will be posted on www.whitewizard.in with an updated “Last Updated” date.

Where a change is material and applicable law requires additional notice or consent, we will take reasonable steps to provide such notice or obtain such consent.

Users are encouraged to review this Privacy Policy periodically.

23. Governing Privacy Framework

WhiteWizard intends to handle personal information in accordance with applicable laws and regulations in India, including applicable provisions of the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, and other applicable information-technology, consumer-protection and data-protection requirements, as amended and brought into force from time to time.

Nothing in this Privacy Policy is intended to limit any rights available to an individual under applicable law.

24. Contact and Grievance Redressal

If you have any questions, concerns, requests or grievances regarding this Privacy Policy or WhiteWizard's handling of personal information, please contact:

Platform	WhiteWizard
Operated by	Endesoft Pvt Limited
CIN	U72300DL2015PTC275040
Registered Office	Society Built Flat No. 604, Ground Floor, Navsansad Vihar, CGHS Ltd., Plot No. 4, Sector-22, Dwarka, Delhi - 110077
Email	teamwhitewizard@gmail.com
Website	www.whitewizard.in

We will endeavour to acknowledge and address privacy-related requests and grievances within a reasonable period and in accordance with applicable law.

25. Consent and Acceptance

By voluntarily providing personal information to WhiteWizard and using our services, you acknowledge that you have read and understood this Privacy Policy.

Where the law requires consent for a particular type of processing, such processing will be undertaken on the basis of the consent or other lawful ground applicable to that processing.

For users who are children, parental or lawful guardian consent may be obtained where required under applicable law.